Landlords

Add some articles to this collection

O
29 articles in this collection
Written by Orit Lador
Payments

What do overdue, processing, paid, and upcoming payments mean?

Different payments groups
O
Written by Orit Lador
Updated over a week ago

When is a payment considered overdue?

Overdue rent payment definition
O
Written by Orit Lador
Updated over a week ago

How do payments work at Homeward?

Requesting rent payments
O
Written by Orit Lador
Updated over a week ago

Why should I use the “Mark as Paid” option?

Offline payment
O
Written by Orit Lador
Updated over a week ago

Does Homeward cost me or my tenants any money to collect payments?

Rent collection fees
O
Written by Orit Lador
Updated over a week ago

How do I request additional payments from my tenants?

Asking tenants for additional fees
O
Written by Orit Lador
Updated over a week ago

Can I provide my tenants refunds through Homeward?

Refund payments
O
Written by Orit Lador
Updated over a week ago

Can my tenants pay via credit card?

Credit card payment
O
Written by Orit Lador
Updated over a week ago

How long does it take for a payment to process?

Payment processing time
O
Written by Orit Lador
Updated over a week ago

Can I link multiple bank accounts to Homeward for different properties?

Linking multiple bank accounts
O
Written by Orit Lador
Updated over a week ago

Why do I need to provide my date of birth and the last 4 digits of my social security number during bank account linking?

Answering security questions to verify account
O
Written by Orit Lador
Updated over a week ago

Why do I see an error asking me to verify my identity?

Verify identity
O
Written by Orit Lador
Updated over a week ago

What is a processing balance?

Processing balance
O
Written by Orit Lador
Updated over a week ago

How do I link a bank account to Homeward using my account and routing numbers?

Linking bank account using your account and routing numbers
O
Written by Orit Lador
Updated over a week ago

How do I add a one-time payment after I already set up the lease?

One-time payment
O
Written by Orit Lador
Updated over a week ago