When you invite a tenant to Homeward they receive an email and text message notifying them that they have been invited to begin making payments on Homeward.
The communication will include a link to download the app. Once they sign up they will be taken to a unique portal specific to their rent and unit details.
If your tenant does not sign up within 3 days of receiving the initial invite a follow up will be sent.
If a tenant has still not signed up after the follow up Homeward will continue to send monthly rent reminders and overdue rent reminders via text and email.